Most souvenirs and presents UAMAZE are hand made. Some of the products are personalized, one of a kind and produced in accordance with sketches, photo and wishes of the client. Be assured that our artists will take into account all your wishes and comments. Each artist is a professional and skilled in his type of paining. This is why you always receive a gift or a keepsake of an astonishing quality!

Customized, personalized products, created in accordance with client’s photo/sketches are not subject to return of refund.

However, if you are not satisfied with your purchase, or in case when the product is damaged during transportation, please, contact us via contact page of our site. We will put all the efforts to finding the solution.